Build long-lasting customer relationships and achieve the highest level of satisfaction.Supercharge your service team
Service Cloud is critical for service, support and customer success teams. Manage and streamline day to day support processes with quicker resolution and more first-visit resolution. When implemented correctly, Service Cloud can personalize support, improve customer communication, enable team collaboration, and give you visibility of the health of your customer base.
Based upon your unique needs and business requirements, we scope, deploy, train, and hand off a Service Cloud implementation and any integrated products that are part of the project. Our team are certified experts for Salesforce and related partner offerings including Skuid and other tools that enhance Salesforce. Once requirements are delivered, we provide a thorough walkthrough for your approval.
Our six- or twelve-month service agreements are consistently requested by clients to stay connected and provide guidance and support after projects are completed. Deliverables can range from business process review to additional custom implementation or just ongoing training and support requests. We work with you to ensure your Service Cloud users adopt the system and your deployment generates business results.
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