{"id":3359,"date":"2022-05-03T19:29:03","date_gmt":"2022-05-03T19:29:03","guid":{"rendered":"http:\/\/corraogroup.com\/blog\/?p=3359"},"modified":"2025-05-19T09:02:30","modified_gmt":"2025-05-19T16:02:30","slug":"keeping-up-with-the-rapidly-changing-retail-and-consumer-goods-industries","status":"publish","type":"post","link":"https:\/\/corraogroup.com\/blog\/2022\/05\/keeping-up-with-the-rapidly-changing-retail-and-consumer-goods-industries\/","title":{"rendered":"Keeping Up With the Rapidly Changing Retail and Consumer Goods Industries"},"content":{"rendered":"

The consumer goods and retail industry has been undergoing a massive digital transformation these last few years. Both industries have faced rapidly evolving technology, economic instability, changing consumer behaviors, and consumer demographic shifts. Add on the effects of COVID-19, and the retail and consumer goods industries have accelerated by a decade. Redefining your business model is not an easy task to deal with. Left unaddressed, these changes can destabilize and render traditional consumer goods business models. Businesses must innovate and adapt to succeed in today\u2019s digitally accelerated world.<\/p>\n

Dominant Consumer Goods Business Models<\/h3>\n

Deloitte University Press recently studied<\/a> 97 Consumer Goods companies to analyze and find what business model delivers exceptional performance. Based on the report, Deloitte found outstanding winners in the ecosystem who focused on three dominant business models: Operational Excellence, Brand Leadership, and Customer Solutions. Each business model focuses differently on key strategies, operations, and KPIs (See Figure 1 via Deloitte). Exceptional winners clearly understand how they create and deliver value, a clear business strategy, and deliver exceptional customer solutions. They have figured out what they\u2019re really good at and have configured their model accordingly.<\/p>\n

There are four themes that set Exceptional Winners apart from their peers:<\/p>\n