{"id":1226,"date":"2018-08-31T21:00:56","date_gmt":"2018-08-31T21:00:56","guid":{"rendered":"http:\/\/corraogroup.com\/blog\/?p=1226"},"modified":"2019-03-12T22:37:51","modified_gmt":"2019-03-12T22:37:51","slug":"field-service-lightning-explained","status":"publish","type":"post","link":"https:\/\/corraogroup.com\/blog\/2018\/08\/field-service-lightning-explained\/","title":{"rendered":"Field Service Lightning Explained"},"content":{"rendered":"<p>Part of <a href=\"https:\/\/corraogroup.com\/salesforce\/service-cloud\/\">Salesforce Service Cloud<\/a>, Field Service Lightning (FSL) is designed to improve the first-visit resolution and onsite job management using a mobile solution with access to job schedules, van inventory, and more &#8211; with or without the internet. Additional features of FSL include the ability to quickly create work orders from any case, intelligently assign and manage jobs, increase first-time fix rate and stop problems before they happen.<\/p>\n<p><!--more Read More--><\/p>\n<p>Diving into FSL license types, we&#8217;re going to show you three different service roles and the licenses that would optimize their everyday lives. Each section describes role\u00a0responsibilities\/what can be done with FSL, required Salesforce access, and the required permissions to make it happen.<\/p>\n<p><a href=\"https:\/\/corraogroup.com\/blog\/wp-content\/uploads\/2018\/08\/Account-Profile.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1229 size-full\" src=\"https:\/\/corraogroup.com\/blog\/wp-content\/uploads\/2018\/08\/Account-Profile.png\" alt=\"Field Service Lightning\" width=\"1024\" height=\"768\" srcset=\"https:\/\/corraogroup.com\/blog\/wp-content\/uploads\/2018\/08\/Account-Profile.png 1024w, https:\/\/corraogroup.com\/blog\/wp-content\/uploads\/2018\/08\/Account-Profile-300x225.png 300w, https:\/\/corraogroup.com\/blog\/wp-content\/uploads\/2018\/08\/Account-Profile-768x576.png 768w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><\/p>\n<p>Have any questions on Field Service Lightning licenses or any other aspect of the product?<a href=\"https:\/\/corraogroup.com\/contact-us\/\"> Let us know<\/a>, we&#8217;re happy to answer your questions.<\/p>\n<p>[pardot-form id=&#8221;11060&#8243; title=&#8221;Wordpress Form &#8211; Add this to Blog (General Form)&#8221;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Part of Salesforce Service Cloud, Field Service Lightning (FSL) is designed to improve the first-visit resolution and onsite job management using a mobile solution with access to job schedules, van inventory, and more &#8211; with or without the internet. Additional features of FSL include the ability to quickly create work orders from any case, intelligently &hellip; <a href=\"https:\/\/corraogroup.com\/blog\/2018\/08\/field-service-lightning-explained\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Field Service Lightning Explained&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/posts\/1226"}],"collection":[{"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/comments?post=1226"}],"version-history":[{"count":11,"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/posts\/1226\/revisions"}],"predecessor-version":[{"id":1958,"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/posts\/1226\/revisions\/1958"}],"wp:attachment":[{"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/media?parent=1226"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/categories?post=1226"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/corraogroup.com\/blog\/wp-json\/wp\/v2\/tags?post=1226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}