5 Reasons To Go Professional with Pardot

With paid technology such as Pardot comes the need for ROI in order to continue using the tool. Pardot has three different editions: Standard, Professional, and Ultimate. Whether you’ve already purchased Pardot Standard edition, or are looking for insight into which edition to purchase, look no further. Pardot Professional edition has 5 very convincing features that your team can use to optimize your ROI.

1. Advanced Dynamic Content

By capturing important data points inside of Pardot, you can personalize your content to your prospects. According to Aberdeen, personalized email messages improve click-through rates by an average of 14% and conversions by 10%. Using Pardot’s advanced dynamic content, you can put the right content in front of the right prospects based on what information you’ve already collected about them. You can also use dynamic content on your website to personalize your prospects entire web experience with custom landing pages and forms.

Benefits:

  • Personalized content sent based on your defined prospect segments
  • Reduces time spent and manual errors when drafting/creating emails

2. Email A/B Testing

What subject line will cause the best click-through-rate? Which call to actions are driving more conversions?  Well, you can easily have all these answers provided to you with Pardot’s A/B testing capabilities. Email A/B Testing allows you to change various elements of your email, segment your audiences into various lists, and see all the data results directly in the program. Additional testing features include splitting a small portion of an audience, conducting an A/B test, and distributing the winning email to the rest of the remaining audience.

Benefits:

  • Increase in Open Rate and Click-Through-Rate of emails
  • Deeper understanding of your prospect’s, and more so your targeted industries’ needs/interests

Pardot A/B testing

3. Email Rendering & Preview Analysis

It’s common knowledge that everyone looks at their emails on different web browsers and devices. Pardot’s Email Rendering function allows you to see how your emails look like in multiple different browsers and from multiple different devices to allow you to optimize your own emails straight from the Pardot platform. An additional perk – Spam Analysis – tests your email against the top spam filters and provides you with recommendations if your email is at risk of triggering the filters.

Benefits:

  • Optimize emails for various browsers & devices
  • Bypass email spam filters

Pardot Email rendering

4. Live Chat Support

Ever get stuck with a service issue and end up waiting days, sometimes even weeks to get it resolved? With Pardot Professional edition, they provide live chat support in order to get your problem resolved and your day back on track. Their knowledgeable chat agents will answer any Pardot related questions within minutes so you can leave the major problem solving to Pardot professionals. Don’t worry if you wake up in the middle of the night with a Pardot question, their chat support is open 24 hours a day, Monday through Friday.

Benefits:

  • Solve any Pardot complications that may arise in a both timely and professional manner
  • Get responsive support 24 hours a day, 5 days a week from knowledgeable Pardot experts

Pardot Clark Chat Support

5. Marketing Calendar

No matter what the size, it’s vital for your marketing team to have a high-level overview of everything going on within their marketing automation system. This marketing calendar allows Pardot users to see past, present, and scheduled emails, social posts, webinars, events all in one calendar.

Benefits:

  • Unified marketing team
  • No more overlapping of planned marketing efforts

Pardot Marketing Calendar

How to Drive Cash Flow thru Accounts Receivables

Does this sound familiar? Your company never seems to have enough cash on hand, but the problem may not be a lack of sales, it’s delayed collections. Did you know 39% of invoices are paid late in the United States and 6% of accounts receivables are paid in under 30 days (AnyTimeCollect). When accounts receivables sits in your customer’s’ bank accounts instead of yours, it negatively affects your finances in a few ways. The most obvious effect is a loss of revenue.

How you keep track of that is through Days Sales Outstanding (DSO). This measures the average age of accounts receivable — if your average is trending higher, then your business is more likely to struggle with cash flow. Knowing your DSO can also help determine whether or not to outsource collections or to simply improve your current processes and policies.

When overdue accounts go past 120 days, 26% of invoices 3 months old are uncollectable (SutherlandGlobal), and you will lose equally that amount on your pretax income. In addition to lost revenue, you might lose out on an opportunity to expand or otherwise enhance your business because you don’t have the cash flow to invest.

How Using Automation Affects Your Cash Flow

Taking in the loss of revenue, operational costs, administrative costs, and all that time you spend running around, you can understand how unpaid accounts receivables can start eating away at your company’s cash flow. With EZ-AR™, you can see how you can start cutting out those unnecessary costs of chasing down payments.This Accounts Receivable Solution accelerates the process of collecting your money and frees up time in your accounting department. It cuts DSO from 30-35 days to 15 days. Using EZ-AR™, it is designed to use automation to allow you to become more efficient and scalable as a business in all aspects because less time is being spent on A/R and more time on the business activities that help with company growth.

EZ-AR Video

Whether they’re being genuinely late with a payment or purposely stalling, it amounts to cash that is not in your bank account. As you notice through the power of automation, you can see how seamless EZ-AR™ allows you to chase down those payments in an effortless manner. We at the Corrao Group like to call it “Hands-Free AR” because, at the click of a button, a whole process of collecting money is in place with little to no manual interaction.

Now that you understand how shortening your DSO can add to the financial health of your business, it’s time to put a plan in action!

Pardot’s New Versioning and Program Locking Features

New Features Added to Pardot’s Engagement Studio

Just before Halloween, Pardot announced two new features for Engagement Studio. Engagement Studio is an interactive and aesthetically pleasing way to nurture prospects, partners, legacy customers and more. According to Pardot, these two new features “come highly requested by Pardot users.” Let’s dive deeper into these exciting new features.

Versioning

Versioning is a new tool that is intended to help Engagement Studio users better understand how changes made to their programs impact their results. Any changes to program steps will be recorded as a new program ‘version’ and each version will have a unique name. A history of the versions, as well as the date and times of the starts and pauses, will be recorded in the new Activities tab (found next to the ‘Build,’ ‘Test,’ and ‘Report’ tabs), making it easy to understand when a program was edited.

Versioning

This enables users to easily tweak the steps in their program (change an existing Rule to a different Rule, Action to Action, and Trigger to Trigger) within existing program flow.

Engagement Studio’s reporting has also been updated to display version-specific stats on the Report Cards. Only steps that were edited will be shown in these statistics.

Program Locking

Before Program Locking, multiple users could edit Engagement Studio programs at the same time, making it possible for edits to be overwritten or lost in the process. This new feature prevents multiple users from editing a program at the same time.

Now when a user goes to edit an Engagement Studio program, it will be locked. All other users will see a lock icon in the main Engagement Studio table next to the program name. If they click into the program, they will see [LOCKED] in the program name and will be unable to edit any of the steps within the program. Users will still be able to look at the program’s steps in a read-only mode.

Locking

Locking makes it easy to identify which Engagement Studio programs are currently being edited. Administrators have the option to override a locked program if needed, just like a locked email template in Pardot.  

6 “Best of Breed” Platforms To Draw Visitors To Your Pardot Marketing Funnel

For your marketing funnel, Pardot is a powerful B2B marketing automation machine that works 24-7-365 to increase the velocity of your funnel with incredible synergy with Salesforce. The software is attractive to organizations everywhere because of its ability to engage better than anything else, but there are ways for users to really ramp up their results using supplementary marketing programs.

If you combine Pardot with these six top of the funnel (Awareness Phase) tools, you can save time and see a substantial boost to your marketing efforts!

Marketing Funnel
The Network Is Your Customer,” by David Rogers (Yale University Press, 2011)

 Website Management/Blogging with WordPress

26% of websites are run on WordPress. WordPress is a free, simple, open format content management system (CMS) and is ranked as the top blogging platform. Pardot allows you to securely upload dynamic content and forms to your self-hosted WordPress website with a single log-in. You can easily attract visitors with a personalized blog experience relevant to their interests and convert them to prospects in a streamlined process.

Learn more about WordPress

blog rankings
WordPress ranked #1 for blogging platform

 

SEO/Content Optimization with Yoast SEO

Yoast is rated the #1 SEO plug-in on WordPress with over 1 million installations. Yoast offers real-time page analysis to help you optimize your content, keywords, meta-descriptions and image titles. Combine this with the search marketing and keyword tracking features in Pardot and you have supercharged your SEO!

 

Social Media Management with Hootsuite

Hootsuite is the world’s most popular social media management tool. Hootsuite acts as a hub for your different accounts and has some amazing features like scheduling posts, social listening, analytics, and social monitoring. Use custom redirects, dynamic content, and landing page links from Pardot on your posts via Hootsuite to track clicks and prospects.

Event Management with Eventbrite

pardot and eventbrite

Eventbrite is the ultimate place to create and promote an event online and sell tickets. It allows users to discover events that match their interests, social circle, and location. Pardot syncs with Eventbrite to provide reporting on event registrations and attendance inside Pardot. Event Registries automatically are scored and new prospects are created upon registration.

Learn how Eventbrite connects with Pardot here

Analytics with Wave Analytics for B2B Marketing 

Wave for B2B Marketing

Salesforce Wave Analytics allows users to maximize marketing and sales efforts through better understanding their audience’s behavior. The interface allows for users to easily get clear insights into past and current marketing performance. Wave pulls data in from Pardot to give a complete picture on how to optimize your marketing efforts and make marketing decisions based on actionable data.

Learn more about Wave B2B Analytics here!

Paid Advertising with Google Adwords

Adwords and Pardot

 

Google AdWords lets you target specific types of customers on the world’s largest search engine. In other words, using Google AdWords enables lead generation to a targeted audience. The Pardot Google AdWords Connector ties cost data from AdWords to opportunity data from Pardot to determine your true cost-per-qualified-lead and search engine marketing ROI.

Learn how Google Adwords connects with Pardot here!

 

Pardot New Feature Update – December

 

Check out what’s new in Pardot this month.

 

Two New Automation Criteria

New criteria available for Automation Rules, Segmentation Rules and Dynamic Lists

Pardot Automation Criteria Update

 

Engagement Studio Updates

Versioning is a new tool that is intended to help Engagement Studio users better understand how changes made to their programs impact their results. Any changes to program steps will be recorded as a new program ‘version’ and each version will have a unique name. A history of the versions, as well as the date and times of the starts and pauses, will be recorded in the new Activities tab (found next to the ‘Build,’ ‘Test,’ and ‘Report’ tabs), making it easy to understand when a program was edited.

Pardot Engagement Studio Versioning

Open a Report Card to compare historical results of different versions within each step.

 

Wave for B2B Marketing

Dive deeper into your data, get insights into your marketing performance, and quickly take data-driven actions. Wave for B2B Marketing allows the data-driven marketer to:

  1. Combine Marketing and Sales data in one place
  2. Know your Marketing campaign ROI and impact on Sales revenue
  3. Easily share insights with your team from anywhere

Wave for B2B syncing

 

Assigned User Variable Tags

Assigned user variable tags

 

Prospects Not in Salesforce Filter Update

Salesforce feature

 

Allow Multiple Prospects with the Same Email Address

Allow Multiple Prospects with the Same Email Addre

Salesforce Engage Product

 

Salesforce Engage Product & Service Notification

  1. Any Pardot admin can update points of contact.
  2. Any Pardot user type can be designated as a point of contact.
  3. A point of contact cannot be empty. Users listed as a point of contact cannot be deleted. Reassign before deleting the user.
  4. Notifications can only have one user listed as a point of contact. To send a notification to multiple recipients, create a Pardot user with a distribution list email address.

PARDOT’S ENGAGEMENT STUDIO – TRIGGERS OVERVIEW

Pardot’s Engagement Studio enables marketers to further customize their nurturing programs for their prospects, customers, and even partners. Engagement Studio has three main features that let you build your campaign around: Actions, Triggers, and Rules. Actions “do something”, Triggers “Listen for something”, and Rules “Check something.”

Drip Programs offer users 2 triggers: “has prospect opened email” and “has prospect clicked link”. (Note: Engagement Studio allows users to choose which link click to look for when using the “has prospect clicked link” trigger!). Let’s dive deeper into the new available triggers Engagement Studio provides us.


The following are new triggers that Engagement Studio can listen for from the prospect’s activity record.

  • Custom Redirect Click 
  • File Download
  • Form  – Engagement Studio can also trigger off of a form view
  • Form Handler
  • Landing Page – Engagement Studio can also trigger off of a page view

These triggers listen for either “any” of the following assets to be interacted with, or a specific one. For example, the new custom redirect trigger can listen for if the prospect has ever clicked on any custom redirect in your system or you can select a specific custom redirect. The end result of these triggers will leave you with a yes/no branch, just like in drip programs.

Triggers


In our next post we will be talking about all the new Rules of Engagement Studio.

Pardot’s Engagement Studio – Actions Overview

Pardot’s Engagement Studio enables marketers to further customize their nurturing programs for their prospects, customers, and even partners. Engagement Studio has three main features that let you build your campaign around: Actions, Triggers, and Rules. Actions “do something”, Triggers “Listen for something”, and Rules “Check something.”

Let’s dive deeper into the new available actions Engagement Studio provides us.


Adjust Score by “X” / Adjust Score to “X”

Now you can either gradually increase or decrease a prospect’s score by the route they take on your Engagement Studio. If a prospect is opening all your emails, clicking links, viewing landing pages; you can increase their score in addition to your standard scoring rules. Maybe the prospect has gone down the no-response part of your Engagement Studio, you are able to decrease their score as less interaction goes on.

There are many instances where the prospect reaches a certain point in the nurture campaign that qualifies them as a marketing qualified lead (MQL). They’ve interacted with all your provided content and have been warmed up for your sales team to reach out. Engagement Studio gives you the option to set the prospect’s score to a specific number, which can be your MQL score. (Tip: Create an Automation Rule to assign the prospect to a User/User Group when a prospect’s score reaches MQL status).

Change Prospect Field Value to “X” / Clear Prospect Field Value

This is big, really big. Now you can learn even more about a prospect by what specific content they interact from within your nurture campaigns! If they click a product specific link, update a products interested field to include that product value. When the sales team picks up the phone to reach out they will know what products the prospect has interacted with in addition to what products they haven’t shown much interest in.

Additionally, there may be some instances where you would like to clear a field’s value. Let’s say you have an Engagement Studio with a dynamic recipients list; the only way to be removed from the dynamic list would be to un-match the rule criteria. A prospect receives a form, fills it out, and continues down the Engagement Studio. You can run a “Rule” to “check something”, such as check the value of a field from that recently submitted form. If that new field’s value isn’t what it should be in order to continue along the Engagement Studio, clear the field that is placing them on the dynamic recipients list, taking them off the Engagement Studio.


Look out for our next post which will be about Engagement Studio’s Triggers!

How Do Lead Nurturing Programs Work?

Lead nurturing programs have a variety of benefits, most of which you may have read through already from multiple pieces of content. For this reason I am not going to show you the list of benefits that have been copied and pasted around the web but instead I am going to show you how you can actually achieve those benefits. Some programs have the end goal of guiding their prospects through the sales cycle while another program can have the goal of simply educating their prospects. The goal of these lead nurturing programs can differ but the approach to these programs should be similar, if not identical, each time. The process should be standardized and start with choosing the type of nurture campaign, choosing the audience, selecting the nurture’s flow and content, followed by reporting on the overall nurture campaign. We are going to walk through the process of building a successful lead nurturing program. 

  1. When building a nurture campaign the first step is choosing the nurture program’s type. As mentioned in the 10 Types of Lead Nurturing programs, there are a number of nurturing campaigns you can choose to run, keep in mind there are more than those 10 types. Are you running a welcome campaign? What about a campaign aimed towards bringing back those inactive leads from last year? The following steps are built upon this decision. You will also find that your ideal nurture campaign may be a combination of a couple different types.
  2. Now that you have decided on your nurture campaign’s type, the next step is choosing your nurture list. Who makes up your target audience for this nurture campaign? These can be prospects segmented by a location, interested product, or those who haven’t had contact with you in over 6 months. You should also think about making these nurture lists dynamic so when new prospects come into your system, they are automatically added to this campaign.
  3. If you were wondering when we were going to talk content, in this step you are choosing your content and nurturing flow. How complex do you want to make your nurturing campaign? Your campaign can be a simple sending of informative emails or you can input triggers such as email opens and URL clicks to take them down a different path. The trigger-based marketing technique retains a higher response rate than the simple sending of emails every week or two. The reason behind that is due to the customer receiving the content they are triggering with their interests. One example of this campaign is a webinar registration campaign where the initial email is an invite to a webinar. Those prospects who register should be sent more information on the webinar while those who did not open the email should be sent another invite a few days later. The next aspect to ask yourself is how often will you be sending content to your audience? Determining the flow will depend on the campaign type you chose in step 1. For example, if you have a long sales cycle, think about a longer pause in between email sends compared to a training campaign where the emails may be sent within a closer timeframe. 
  4. You know who your audience is and your content and flow is set, now it is time to track your campaign results. Monitor the emails you receive the most opens from, most CTR, but don’t forget about the emails who don’t perform well. Even though these campaigns are running automatically, it is important to check the report every now and then to see how your prospects are progressing. The report will tell you which emails are your most successful as well as which emails need some revision in order to lead to better conversions.

Lead nurturing doesn’t only show you what content works, it also shows you what content needs revising. View How Does Lead Nurturing Work for further information and tips on steps 1-4. The next topic in this Lead Nurturing series is making sure that your nurturing campaigns reach their maximum potential with best practices. 

Dreamforce Parties: Nightlife Edition

Mindtouch Pre-Game Party | Oct 3rd

zephyr-gameroom-1

Mindtouch is hosting party to pregame for Dreamforce. Meet Dreamforce attendees before the conference while enjoying drinks and games.

Location: Hotel Zephyr

Time: 6pm-9pm

Event link: https://mindtouch.com/info/dreamforce-happy-hour-zephyr/?instance_id=122

Sponsor: Mindtouch

WalkMe DreamForce Party | Oct 4th

WalkMe party

WalkMe hosting one of the must attend post-conference parties featuring a fully stock bar, catered appetizers, photo booth and networking with tons of Dreamforce Attendees.

Location: Love + Propaganda

Time: 8pm-12pm

Event link: https://www.eventbrite.com/e/walkme-dreamforce-party-tickets-25489517834

Sponsor: WalkMe

Dreamfest Featuring U2 | Oct 5th

U2 at Dreamforce
Time to rock out with legendary band U2 with Dreamforce attendees. If this wasn’t awesome enough, there is an after party with special guest MC Hammer and will.i.am.The concert also benefits UCSF Benioff Children’s Hospitals.

Location: Cloud Palace in Daly City

Time: 7pm -10pm

Event link: https://give.ucsfbenioffchildrens.org/events/entry/dreamforce-2016

Sponsor: Salesforce

Pardot B2B Marketer’s Bash at Dreamforce ft. Flo Rida | Oct 6th

Pardot

Pardot is going big and hosting the hottest artist out there, Flo Rida. This party includes open bar, special guest dj’s and many more surprises throughout the night.

Location: The Warfield

Time: 8pm-11:30pm

Event link:

https://www.eventbrite.com/e/pardot-b2b-marketers-bash-ft-flo-rida-tickets-27101262606?instance_id=110

Sponsor: Pardot

The InParty: Dreamforce After Party | Oct 6th

InParty

An after party at San Francisco’s original speakeasy that operated illegally during prohibition. What is better than that?  Enjoy an open bar and hors d’oeuvres while networking with Dreamforce attendees

Location: Bourbon and Branch

Time: 8pm-12am

Event link: https://www.eventbrite.com/e/the-inparty-dreamforce-after-party-tickets-27131002559?instance_id=104

Sponsor: Xively by LogMeIn

The Appirio | DocuSign | Conga Party | Oct 6th

Appirio-DF16-Party-700x403

Two of the most sought after Party hosts Appirio and Docusign are teaming up to give you a party you won’t forget. This is one the most exclusive parties at Dreamforce so register fast.

Location: Register to find out

Time: 9pm-1am

Event link: http://dreamforce.appirio.com/party/?instance_id=120

Sponsors: Appirio, DocuSign, Conga

How to Automate Everything With Pardot

Pardot is more than just Marketing Automation Machine. It’s an everything automation machine. We have proven that it can automate Marketing,  Sales, Sales Operations, Project Management, Accounts Receivable, and more. With this kind of potential, Pardot is not a purchase, it is similar to hiring a Virtual assistant. However, this virtual assistant only costs $0.34 an hour.

Heres you how Pardot accelerates these parts of your company:

Marketing

Pardot Automation

How annoying is it when your voicemails go unreturned or your emails go in the spam folder? We found a solution that uses the unique connection between Salesforce and Pardot to to automatically send out print mail and follow up emails to contacts based on their business information as well as their point in the sales cycle. This resulted in a 35% increase in response rate and 16% increase in conversion rate. It also gets rid on the Spam Folder problem and helps build superior, more personal relationships with your prospects and customers.

Sales

CSA_Sales_Badge

How much time does it take you to manage the connection with existing customers, monitor and manage customer experience, and stay up to with their new product/service updates? Well, we built an product that includes a preconfigured Sales Scoring model and automations. Your system is smarter than you think and will alert you at the best time to reach a prospect based on previous history. This resulted in an increase in Sales Efficiency with Salesforce Engage templates, real time alerts and reports with Salesforce Engage, and ability to handle a larger pipeline with more predictable outcomes.

Sales Operations

CSA_SalesOps_Badge

How much time does it take you to make sure you have Sales ready emails templates for each stage in Sales? Automating your sales operations will save valuable time with consolidated Salesforce Engage templates per each stage in your Sales cycle. Above that it will allow you to know when to reach out with real time alerts from Salesforce Engage. The automation through Salesforce Engage resulted in a dramatic increase in Sales efficiency with Engage templates and real-time alerts and reporting dashboards. This gives you the ability to quickly process more opportunities .

Project Management

CSA_PM_Badge

Are your Project Managers dealing with one too many projects that are forcing PM’s to chase down customers’ deliverables, schedule and reschedule meetings, and drown in emails? A solution we found was to utilize a Milestone-based system to provide templates, communication, and escalation alerts. This will keep your customers and partners in sync with integrated updates with a click on a button. The results include automatic task creation, automated business processes and the capability to update everyone on a project status with the click on one button.

Accounts Receivable

CSA_AR_Badge

Is your accounting department constantly chasing down payments and stuck with the latent tasks having to make calls and follow up emails? Wouldn’t it be nice to automate this process to get cash into your company faster?  We have a powerful solution that auto-generates invoices directly from Salesforce, sends it to the customer, automatically checks in until payments are received, and combines Pardot’s tracking capabilities for reporting. This awesome solution has cut our Daily Sales Outstanding has been by 52%, a reduction for 10-12 hours per AR agent per month and accelerates your cashflow.   I know what you thinking, I NEED THIS IN MY COMPANY.

Fill out the form below to learn more!

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